Course management FAQ's

To create a course:

1. Go to Catalogue → Courses.
2. Click Create course.
3. Give your course a name.
4. Go to Content and add either:
   • SCORM modules (must be uploaded first via Catalogue → Modules)
   • Events (face-to-face or virtual sessions)

The course publishes when you add the first SCORM module or event.

Once published, you can edit:

• Certificates
• Feedback forms
• Reminder notifications
• Enrolment settings (open or conditional)
• Visibility (hidden, all learners, or specific organisation units)

See the full guide on creating courses for more information.

Open enrolment: Learners can enrol themselves. When they click "Enrol", they gain access immediately.

Conditional enrolment: Learners request access. An admin or manager must approve the request before the learner can access the course.

To set the enrolment type:

1. Go to the course in Catalogue → Courses.
2. Edit the course.
3. Select Catalogue settings.
4. Choose Open or Conditional under Enrolment.
5. Click Save changes.

Yes. Form LMS works on mobile devices. Learners need:

• Latest versions of Chrome, Firefox, or Edge
• JavaScript enabled in their browser
• Stable internet connection
• Minimum screen resolution of 1024 x 768

Supported operating systems:

• Windows 10 or 11
• Mac OS X
• iOS (iPhone/iPad)
• Android

Certificates are awarded to learners when they complete a course.

To configure certificates:

1. Go to Catalogue → Courses.
2. Edit the course.
3. Go to Catalogue settings.
4. Under Certificates, choose:
   • Default - uses your workspace's default certificate
   • Custom - select a specific certificate template
   • None - no certificate awarded
5. Click Save changes.

To create certificate templates:

1. Go to Setup → Site settings → Certificates.
2. Click Create new template.
3. Design your certificate using the editor.
4. Save the template.

Learners can download their certificates from My Completions by clicking the badge symbol.

To hide a course:

1. Go to Catalogue → Courses.
2. Edit the course.
3. Go to Catalogue settings.
4. Under Visibility, select Hidden.
5. Click Save changes.

Hidden courses are not visible to learners but remain in Form. Existing enrolments stay active.

To delete a course:

Courses cannot be permanently deleted from Form LMS. If you need to remove a course completely, contact Me Learning support.

To give someone course management permissions:

1. Go to People → Users.
2. Search for the user (or invite them if they are not in Form).
3. Click the three-dot menu next to their name.
4. Select Edit user.
5. Change their Role to:
   • Admin - full access to courses, users, and settings
   • Manager - can manage users and courses within assigned organisation units
   • Trainer - can manage events and register attendance
6. If setting them as a Manager, assign which organisation units they can manage.
7. Click Save.

Role summary:

• Site Admin - full access across all workspaces
• Admin - full access within their workspace
• Manager - limited to assigned organisation units
• Trainer - event management only
• Learner - course access only

To add useful links:

1. Go to Catalogue → Courses.
2. Edit the course.
3. Go to the General tab.
4. Under Useful links, click Add link.
5. Enter the URL and display text.
6. Choose visibility settings:
   • All learners - everyone can see the link
   • Enrolled learners only - only enrolled learners can see it
7. Click Add link.
8. Click Save changes.

Useful links can point to:

• Your organisation's website
• Internal documents on SharePoint
• Public articles related to the course
• Supporting resources

To remove a link, click the bin icon next to it.