Feedback form templates

Feedback forms let you collect course feedback directly from your learners. You can create new templates or use the pre-set feedback form.

Enable feedback forms

1. Go to Setup → Site settings → Feedback forms.
2. Click the toggle in the top left corner that reads Feedback forms disabled.
3. In the modal that appears, click Enable.

Feedback forms are now active on your workspace.

Create a feedback form template

1. Click Create new template and enter a name for the form.
2. Click Add field. A configuration box appears.
3. Enter your question under Field label. This displays above where learners leave their response.
4. Choose the field type. This determines how the learner answers:
   • Text - learners answer using free text.
   • Checkbox - learners answer by ticking or leaving a box unticked.
   • Single choice - learners select one pre-defined option. Type options under the Options field, with each option on a new line. Select Add 'Other' option to allow a free text answer.
   • Multi choice - learners select multiple pre-defined options. Type options under the Options field, with each option on a new line. Select Add 'Other' option to allow a free text answer.
5. Add a description in the Help text area to explain the field's purpose.
6. To make the field mandatory, tick Field is mandatory.
7. Click Add field to form.
8. Repeat until you have built the desired feedback form.
9. Click Save feedback form.

Your new feedback form template is now saved and ready to assign to courses.

Set a feedback form as the workspace default

You can set a feedback form template as the default used by courses configured to use the workspace default.

1. Find the feedback form and click the three-dot menu.
2. Select Make default.

Courses set to use the workspace default feedback form now use this template.