Bulk actions let you perform the same action on multiple users at once, saving time when managing large groups.
✅ Before you start: You need the Site admin or Admin role. Managers can use Enrol to course and Withdraw from course for users in the organisation units assigned to them. They can also view their own tasks in the Bulk actions log.
How to access bulk actions
- Go to People → Users.
- Click the Bulk actions dropdown at the top right and select an action.
You can also click the Bulk actions button itself to see all options, then choose an action and click Next.
Most bulk actions follow the same workflow: select users → preview changes → confirm.
ℹ️ Note: If your workspace manages users through the Form User API, only the User profile actions and Export all users to CSV are available.
Bulk actions available:
Learning
Enrol to course
Enrol multiple users onto a course by selecting them from a list or uploading a CSV file. The process is the same whether you start from the Courses page or from Bulk actions.
See Enrol learners onto a course for full steps.
Withdraw from course
Withdraw multiple users from a course by selecting them from a list or uploading a CSV file. The process is the same whether you start from the Courses page or from Bulk actions.
See Withdraw learners from a course for full steps.
Onboarding
Invite users
Invite multiple users to your workspace using an XLSX spreadsheet rather than inviting each user individually.
See Invite users for full steps.
Resend invitations
Resend invitations to users who haven't yet accepted.
- Select the users who need their invitation resent. You can filter by role, organisation unit, group, or status. Then click Next.
- Check your selection is correct and click Resend invitations.
You'll see a summary showing which users were affected.
Cancel invitations
Cancel outstanding invitations that haven't been accepted.
- Select the users whose invitations you want to cancel, then click Next.
- Check your selection is correct and click Cancel invitations.
You'll see a summary showing which users were affected.
Organisation
Add users to groups
Add users to one or more groups by selecting them from a list or uploading a CSV file. A validation summary shows who will be added or skipped before you confirm. Adding users this way does not enrol them on courses automatically.
See Add users to a group for full steps.
Remove users from group
Remove multiple users from a single group. Choose the group, then select members from a searchable list or upload a CSV file. Users who are not in the group are skipped, and the rest of the list still processes.
See Remove users from a group for full steps.
Move to organisation unit
Move multiple users into a single organisation unit, or remove them from their organisation unit altogether. Select them from a list or upload a CSV file of email addresses. Only active users are included, and moving a user replaces their current unit.
See Move users to an organisation unit for full steps.
User profile
Update user fields
Update one user field across many people from a spreadsheet. Pick the field, choose your users or upload a list of email addresses, then edit the sheet and upload it back. A before and after preview shows what will change for every person, and a blank cell means no change.
See Bulk update user fields for full steps.
Archive profiles
Remove users' access to this workspace. This does not delete their account. It only removes their access to the current workspace.
- Select the users to archive, then click Next.
- Check your selection is correct and click Archive profiles.
You'll see a summary showing which users were affected.
Reactivate profiles
Restore workspace access for previously archived users.
- Select the users to reactivate, then click Next.
- Check your selection is correct and click Reactivate profiles.
You'll see a summary showing which users were affected.
Export all users to CSV
Download a CSV file containing all user details for your workspace, including profile information, account status, organisation units, groups, custom fields, and registration dates.
- Click Bulk actions and select Export all users to CSV.
The CSV file will download to your browser's default download location.
Check progress in the Bulk actions log
To see the bulk actions that have run in this workspace, click Bulk actions and select Bulk actions log. You can also click View logs on the bulk actions page.
The log lists each Action with its Status, who it was Processed by, and the Date. Statuses are Queued, Processing, Completed and Failed. Click View to see the summary for an action.
ℹ️ Note: Managers see only the bulk actions they started themselves.