Learn how to cancel a session or a learner's session booking in Form LMS.
✅ Before you start: You need the Site admin or Admin role.
Active sessions can be cancelled, removing all bookings and removing the session from the session calendar. Bookings can be copied to other sessions in the same event during cancellation.
Cancel a session
- Go to Events → find the event → select ⋮ → View event.
- Select ⋮ → Cancel session. A pop-up appears.
- Choose one of two options:
- Click Cancel to cancel the session and all bookings.
- Click Cancel session and copy bookings to cancel the session and move bookings to another existing session.
The session is now cancelled and removed from the calendar.
Cancel a session booking for a learner (Manager role)
- Go to Catalogue → Events → find the event → click View.
- Find the session and click ⋮. This displays all users booked onto the session.
- Click Cancel booking for the required user → select a Cancellation reason → click Cancel booking.
The learner's booking is now cancelled.