Reset your Form LMS password, whether you're currently logged in or locked out of your account.
Choose your situation:
Change your password (logged in)
- Click your initials at the top right of the page and select My profile.
- Select Security on the left sidebar.
- Click Change password.
- Enter your current password, then type a new password that meets the requirements below.
- Re-type the new password to confirm.
- Click Save password.
ℹ️ Password requirements: Your password must be at least 8 characters and include at least one lowercase letter, one uppercase letter, one number, and one special character:
(= + - ^ $ * . [ ] { } ( ) ? " ! @ # % / \ , > < ' : ; | _ ~ `)
ℹ️ Note: If your organisation requires single sign-on for your account, Change password is not shown. Your password is not used to sign in and cannot be changed here.
Reset your password (not logged in)
- Go to https://app.melearning.co.uk/auth/reset-password
- Enter your email address and click Send reset code.
- Check your email for a verification code.
- Enter the code in the Verification code field and click Next step.
- Enter your new password in both the New password and Confirm new password fields.
- Click Confirm password.
You'll be redirected to the login page. Log in with your new password.
Something not working?
Didn't receive the reset email? Check your spam or junk folder. Make sure you're entering the email address your Form LMS account is registered to.
Reset code expired? Codes are valid for a limited time. Go back to the reset page and request a new code.
"Your account signs in with single sign-on"? Your organisation requires SSO for your account, so password reset is turned off. Use the SSO button on the login screen. See Single Sign-on (SSO) and 2FA/MFA (multi-factor authentication).
Still can't get in? Contact your organisation's LMS administrator, or raise a support ticket with us.