System administration

Learner system management

• Manage add user screen
• Access a learner account as an administrator
• Manage subject
• Manage tags

Administrators

• Managing administrator roles
• Admin user map

System settings & customisation

• Single sign-on (SAML SSO for OKTA)
• System settings overview
• Update system security settings
• Single sign-on (SAML SSO for ADFS)
• Single sign-on (SAML SSO for Google G Suite)

Troubleshooting

• Completion status or score not posting from Safari
• Check a welcome email has been delivered to a learner
• PC specifications and the minimum requirements
• Learner issues with loading content