In some modules where scores and statuses are only posted during a window close event, Safari prevents this in it’s regular configuration which means modules stay as “In process” with zero score - an example of a module doing this is the Quiz modules in the Care Certificate course.
The following describes a potential workaround for users in Safari.
With the safari browser open, look along the top menu bar where you will see items such as “Safari”, “File”, “Edit”, “View”, “History”, etc. If “Develop” does NOT appear, then follow the steps in the next two screenshots:
With the “Develop” menu visible along the top, navigate through the menus per the screenshot below, ensuring there is NOT a tick next to “Disallow sync XHR during page dismissal”.
The modules should now save and track save progress as expected across the system.