Overview
PC specifications (i.e. which browser and operating system is being used) are needed to troubleshoot any issue learners experience with our site or content.
Browser Checker
Learners can follow the link below to check the device they are using meets the minimum specification requirements:
https://shop.melearning.co.uk/browser-checker/
Our LMS and content is fully supported by the following:
Software required for accessing Blue LMS and content includes the following:
- Latest versions of either Chrome, Firefox, or Edge (Chromium)
You can click below to download the most recent versions.
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- JavaScript enabled within your web browser
Internet Explorer versions 11 or lower are no longer supported.
Operating system: Windows 10 or later and Mac OS X
Windows XP and Vista no longer supported.
Flash Player: Flash Player is no longer supported and is not required to run any of our training.
Other requirements include:
- Minimum screen resolution of 1024 x 768
- Internet access
- Speakers/headphones (not mandatory but preferable for audio)
Virtual Desktop Infrastructure / Citrix
There are various offerings for the virtualization of desktops, be they session based or virtual machine based (pooled or personal), so it is recommended that for each type of deployment, full testing is carried out prior to any training rollout. User acceptance testing should be carried out across the full range of available desktop settings within your organisation.
Internet Access Considerations
Organisations using Web Proxy servers / Caching Servers / Content Checking servers (e.g. Websense) may encounter issues with posting scores and status changes back to our LMS. Access to Me Learning URLs should be set as exceptions to bypass the above and should be tested as part of the onboarding process.